Why Do You Keep Receiving a shop verification code and How to Fix It?

If you notice that you keep receiving a shop verification code, it is usually a security measure designed to protect your Shop Pay account. These codes are sent during checkout or login to confirm your identity, ensuring that no unauthorized user can access your payment information. The system triggers this verification whenever it detects unusual activity, new devices, or a login from an unfamiliar location.

One common reason for repeated shop verification code prompts is the use of multiple devices. Logging in from different phones, tablets, or computers can cause Shop Pay to repeatedly request verification to confirm your identity. This helps maintain the safety of your account but can be inconvenient if you switch devices frequently.

Network issues or browser problems may also trigger extra requests. Outdated app versions, slow internet connections, or cookies and cache conflicts can make Shop Pay think there is suspicious activity. Clearing cookies, updating the app, or signing out and back in can reduce unnecessary prompts for a shop verification code.

Another factor is incorrect or inconsistent account information. If the phone number or email linked to your Shop Pay account does not match what is entered during checkout, the system will send a code to verify that the transaction is legitimate. This step ensures that only authorized users can complete purchases and access account details.

In summary, receiving a shop verification code is primarily a protective measure. Understanding why it appears — multiple devices, network or browser issues, or mismatched account details — can help you reduce unnecessary prompts while keeping your account secure.

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