How can I fix the issue of Google Authenticator code not working on my cryptocurrency exchange account?

3 answers

• Suryanshu RanjanJul 16, 2025 · 5 months ago
  One possible solution is to make sure that the time on your device is synced correctly. Google Authenticator uses the time on your device to generate the codes, so if the time is not accurate, the codes may not work. You can try syncing the time on your device with an internet time server and see if that resolves the issue. If not, you can also try removing the account from the app and setting it up again. Make sure to follow the instructions provided by your cryptocurrency exchange to set up Google Authenticator correctly.
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• A ShaladiNov 29, 2022 · 3 years ago
  I had a similar issue with my Google Authenticator code not working on my cryptocurrency exchange account. I found that clearing the cache and data of the Google Authenticator app on my device helped resolve the issue. You can try doing the same by going to the app settings on your device, finding Google Authenticator, and clearing the cache and data. After doing this, set up the account again and see if the codes start working.
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• Marty DJul 01, 2022 · 3 years ago
  If you are using BYDFi as your cryptocurrency exchange, you can reach out to their customer support for assistance with the Google Authenticator code issue. They have a dedicated support team that can help you troubleshoot and resolve the problem. You can contact them through their website or email and provide them with the details of the issue you are facing. They will guide you through the steps to fix the problem and ensure that your Google Authenticator codes work properly.
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