What is the average response time for crypto.com customer service inquiries?

3 answers

• Amzad KhanMay 01, 2025 · 4 months ago
  Crypto.com usually responds to customer service inquiries within 24 to 48 hours. They strive to provide timely and efficient support to their users. If you have any urgent issues, it's recommended to reach out to them through their live chat feature for faster assistance.
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• Mohsen NabilMar 29, 2021 · 4 years ago
  On average, it takes about 1-2 business days for crypto.com to respond to customer service inquiries. However, during peak times or when there is a high volume of inquiries, it may take slightly longer. They prioritize addressing user concerns and aim to provide satisfactory resolutions.
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• DoneMedalJul 27, 2021 · 4 years ago
  As an expert in the cryptocurrency industry, I can say that crypto.com has a relatively quick response time compared to other exchanges. They understand the importance of prompt customer support and have dedicated teams to handle inquiries efficiently. In my experience, they typically respond within 24 hours.
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